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FAQ

Your Questions,
Answered Plainly

Everything people ask us before they start: how projects work, how long they take, who owns what and what we do and do not promise.

Who we are and where we work

Where is D-Tech Enterprises based?

Our office is at Office No. 4, Nav Om Siddhi, Patharli Road, Dombivli (East), Thane district, Maharashtra 421201. It is our only office.

How long have you been working?

Since 2010, with more than 200 projects delivered for clients in India and across more than ten countries.

Do you have an office in Mumbai?

No. We had a Mumbai location earlier, which has closed. We serve Mumbai as a service area from Dombivli, by call, video and meetings.

Do you work with clients outside India?

Yes. We have delivered projects in Switzerland, Spain, Italy, Ireland, the EU, Australia, Canada, Guatemala and Brazil. See our international page.

Which industries have you worked in?

Real estate, healthcare, education, hospitality, finance, logistics, fashion, media, NGOs and professional services, among others. See our industries page.

Design, redesign and delivery

How long does a website take?

A typical business website takes a few weeks from approved content. Larger sites take longer. We give a written timeline before we start.

Will you redesign my existing website?

Yes. We keep what works, improve what does not and redirect old pages so you keep your search traffic.

Will my website work on phones?

Yes. We design for the phone first and test on real devices.

Who owns my website?

You do. The website, domain and hosting accounts are yours.

Can I update the website myself?

Yes, if you choose a platform with an editor, and we train your team. We can also manage updates for you.

E-commerce questions

Which platform should I use for my store?

It depends on your products, team and plans. We build on WooCommerce, Shopify, Magento and OpenCart and recommend one after a short discussion.

Can you set up Indian payments and shipping?

Yes. We integrate Indian payment gateways, UPI, cash on delivery, and courier and shipping-aggregator services, with GST settings.

Can you move my store from another platform?

Yes. We migrate products, customers and content, and redirect old addresses.

Search, social and ads

Can you guarantee first-page rankings?

No. Nobody can honestly guarantee that. We guarantee transparent work and honest reporting.

How long does SEO take?

Technical fixes can show effects in weeks. Competitive searches usually take several months of steady work.

Will you help my business appear in AI search answers?

We improve the things that help: clear, accurate, well-structured content, strong profiles and mentions. There is no special trick and we do not sell one.

Which social platforms do you manage?

Facebook, Instagram, LinkedIn and YouTube, along with email marketing. You approve content before it is published.

Do you run paid ads?

Yes. We set up and manage Facebook, Instagram and Google campaigns with a clear goal such as enquiries.

Custom builds and ongoing care

Can you build custom software or an ERP?

Yes. We start from your actual process and build in stages. See our custom software service.

What does website management include?

Updates, backups, security checks, small changes and monitoring. See our website management service.

Do you offer support after launch?

Yes. Every project includes a support period, and ongoing plans are available.

Quotes, communication and approvals

How do I get a quote?

Request a consultation or message us on WhatsApp. After a short call we send a written scope and quote. We do not publish fixed prices because every project differs.

How do projects run?

Discovery, written proposal, content, design approval, staged build, launch and support. See our process.

Can I speak to someone before deciding?

Yes. Call or message us, or ask for a free website audit first.

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